Frequently Asked Questions
Got questions? We’ve got answers! Whether you’re curious about our menu, booking a table, dietary options, or special events, this page covers the most common queries about our services and offerings.
If you don’t find what you’re looking for, feel free to get in touch – our team is always happy to help!
Fresh & Halal Ingredients: Quality Meat & Vegetables Daily
Do you use fresh meat and vegetables?
All our meat is fresh and arrives at 10 AM every morning. We use as many fresh vegetables as possible; however, some items, such as sweetcorn, are bought frozen from reputable brands.
Is veg and non-veg cooked separately?
Yes, they are. We also have a dedicated tandoor and fryer for all our vegetarian items.
Is your meat Halal?
Yes, it is. All our local butchers in Queensbury/Kingsbury are Halal butchers. We currently do not have a supplier for non-halal meat. We believe in using only fresh ingredients and sourcing from local businesses.
Can I buy marinated meats from you?
Yes, we do. Please make your waiter aware of your dietary requirements before ordering.
Do you cater for customers with allergies?
Of course! All uncooked items ordered will be discounted by 10%.
Dining Experience & Policies
Do you have disabled access for wheelchair users?
Most of our floor space is on one level and is accessible for wheelchair users. If you are booking a table, please mention that you need a wheelchair-friendly area.
I made a booking for a table, can I cancel?
Yes, you can. Please call 0800 802 1501 to cancel your reservation.
Do you allow children?
Unfortunately, due to licensing laws, we are restricted to allowing children during the afternoon, all-day Sunday, and on bank holidays. Please note, we do not have high chairs or a children’s menu.
What is the dress code for The Regency Club?
We have a casual/smart dress code at The Regency Club.
Do you add a service charge on the bill?
A 10% optional service charge is added to the bill. The service charge is shared equally among all staff members, both in the kitchen and front of house. 100% of the service charge is given to our staff members, and nothing is deducted by The Regency Club. Upon request, the service charge can be removed without any questions asked.
Entertainment & Atmosphere
Do you play the latest sports games on Sky?
Yes, we do! We play the latest sports games on Sky, and we have HD TVs around the venue to create a great atmosphere.
Do you play music?
When there isn’t a live sports match on, we play music from all genres, including Bollywood, Bhangra, and Golden Oldies.
Is there an area to smoke?
The Regency Club operates a no smoking policy indoors, but you may smoke outside.
Reservations & Events
Do you cater for events and outside catering?
Yes, we do! Please call us on 020 8952 6300 to discuss your catering needs.
I want to make a large group booking, can I do this?
Yes, you can. Please call 020 8952 6300 to make your booking or book online.
If I come with my friends for a drink and we decide to order food but there isn’t a table available, can we still eat?
Yes, you can! Please speak to a member of staff, and we will do our best to accommodate you.
Location & Getting Here
How can I get to The Regency Club?
You can drive to The Regency Club—just enter HA8 5NR into your sat nav. We are also just a minute’s walk from Queensbury Station on the Jubilee Line. Buses stopping near The Regency Club (AA bus stop) include 79, 114, 288, and 606.
Is there parking available?
You can park at Queensbury London Underground Station, Turner Road, Harrow, Middlesex. The postcode for your sat nav is HA8 5NP. Parking around The Regency Club is limited and subject to residential permits.
Deliveries & Orders
Do you do home deliveries?
Yes we do, you can order takeaway and meal boxes.